Practice Team

Practice management

Gerard Whitfield – Managing partner

Gerard is the Managing Partner who brings to the practice a combination of both private and public sector experience. Prior to his appointment at Loddon, he worked for Great Yarmouth and Waveney Primary Care Trust, based at the Beccles Head Office. He was part of the medicines management team working with GP surgeries and pharmacies in Waveney, which, amongst other responsibilities, included creating and commissioning new services in general practice. In terms of private sector experience, he worked for seven years after leaving university in the IT industry, specialising in contract management and business controls.

Originally from a country village in Cambridgeshire, he now lives with his wife, Helen who is a nurse specialist at Ipswich Hospital and son Samuel. He loves the countryside, and spends much of his free time renovating his old cottage that is home

Dawn Shepherdson – Assistant practice manager

Dawn joined the practice in 1980 as a medical receptionist and so has seen many changes. She gained her diploma in practice management in 1990.

Dawn is responsible for overseeing QOF (the Quality and Outcomes Framework). QOF is a component of the General Medical Services contract for GP Surgeries, LES/DES (Local and Direct Enhanced Service) requirements, managing CQRS (Calculating Quality Reporting Service and overseeing the introduction of new services into the practice. In addition, Dawn shares the workload for the day to day running of the practice, organises the clinical sessions, shares the people management and covers in Gerard’s absence.

Dawn is married to Keith, they have two children Louise and Thomas. In her spare time Dawn is a swimming instructor for a local swimming club, enjoys sailing, cycling, travelling and spending time with her family and friends.

Student/Training and quality coordinator

Carrie Pidd

Office/Administration staff

In the main office, Amanda Rumsby is the Office and I.T. Supervisor. Amanda has a team of eleven receptionists working a rota behind the reception desk and in the Office. We operate a fully computerised appointments system and we are working towards a ‘paperless practice’. All consultations are recorded onto the computer by the GPs and all letters are scanned into the records daily. We have a computer link to the path labs at the Norfolk and Norwich University Hospital so blood and test results are downloaded directly.

Amanda Rumsby – Office manager/ IT supervisor
Sandra Gooch
Jo Jones
Julie Jackson
Karen Branford
Chloe Davey
Lynnie Briggs
Lucy Reavil
Lauren Finch
Heidi Tooke
Alison Roberts
Charlotte Power

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

If you have any queries, please submit our Ask Reception a Question form.


Carrie Pidd