Opening Hours

Monday 08:00-18:30
Tuesday 08:00-18:30
Wednesday 08:00-18:30
Thursday 08:00-18:30
Friday 08:00-18:30
Saturday Closed
Sunday Closed

Practice Telephone Lines

Urgent Telephone Calls Only

Routine Calls e.g. appointments, test results
general enquiries

Monday 08:00-08:30 and 18:00-18:30 08:30-18:00
Emergencies only 12:00-14:00
Tuesday 08:00-08:30 and 18:00-18:30 08:30-18:00
Emergencies only 12:00-14:00
Wednesday 08:00-08:30 and 18:00-18:30 08:30-18:00
Emergencies only 12:00-14:00
Thursday 08:00-08:30 and 18:00-18:30 08:30-18:00
Emergencies only 12:00-14:00
Friday 08:00-08:30 and 18:00-18:30 08:30-18:00
Emergencies only 12:00-14:00
Saturday Closed Closed
Sunday Closed Closed

Please note if you telephone during URGENT telephone periods you will be asked to telephone back should the issue not be urgent.

Thank you.

Practice Dispensary

The Dispensary opening times:

  • Monday 08:30-12:00, 14:00-18:00
  • Tuesday 08:30-12:00, 14:00-18:00
  • Wednesday 08:30-12:00, 14:00-18:00
  • Thursday 08:30-12:00, 14:00-18:00
  • Friday 08:30-12:00, 14:00-18:00

The dispensary is closed between 12:00-14:00.

Please note the Dispensary is open for the collection of prescriptions or medication between 08:30-12:00 and 14:00-18:00 Monday – Friday. We request that you do not visit the Practice to collect medication outside of these times. Thank you.

Enhanced Access

Our practice is engaged in a pilot scheme providing enhanced access for patients, to a range of healthcare professionals. Working within a group of eight local practices, we offer a range of appointments each weekday evening between 18:30 and 20:00 and during selected times at weekends, to registered patients, in at least one of the participating practices. Please telephone the surgery for more details.

The practice is not contactable by telephone during this time.

The out of hours service continues to provide urgent/emergency cover. Please note that this is not a walk-in service and therefore you will need to have a pre-booked appointment beforehand.

Access is provided via an intercom system to those patients with a pre-booked appointment only.

Out of Hours Service

Between 18:30 and 08:00, Monday to Friday, all day at weekends and on Bank Holidays your call will be redirected to the East of England Ambulance Service. Please contact NHS 111.

The clinicians working for the service will then decide on the appropriate action, by offering telephone medical advice, if indicated advise and provide directions to the nearest Primary Care Centre or in exceptional circumstances, visit you at home.

Emergencies

In a genuine emergency you should call 999 and ask for an ambulance.
Chest pains and / or shortness of breath constitute as an emergency.