Wellbeing

ASD (Autistic Spectrum Disorder) Helping Hands

ASD (Autistic Spectrum Disorder) Helping Hands services include a family support service, offering support on an individual basis to parents/carers, children and adults.

Phone
01362 288110

Email
asdhelpinghands@gmail.com

Asperger East Anglia

Asperger East Anglia offers personal, friendly assistance for everyone with Asperger syndrome and their carers by providing a comprehensive and integrated service.

Phone
01603 620500

Website
www.asperger.org.uk

Email
info@asperger.org.uk 

ASD (Autistic Spectrum Disorder) Helping Hands

Autism Anglia

Autism Anglia is an independent charity which provides care and support to autistic children, adults and their families in East Anglia.

Phone
01206 577 678

Website
www.autism-anglia.org.uk

Email
info@autism-anglia.org.uk 

National Autistic Society (NAS)

Founded in 1962, National Autistic Society (NAS) is the UK’s leading charity for autistic people and their families. Their goal is to help transform lives, change attitudes and create a society that works for autistic people.

Phone
0808 800 4104

Website
www.autism.org.uk 

Autism Independent UK (SFTAH)

Autism Independent UK helps to increase awareness of autism to the notice of all, together with well established and newly developed approaches in the diagnosis, assessment, education and treatment.

Phone
01536 523274

Website
www.autismuk.com

Email
autism@autismuk.com 

Dimensions

Dimensions support people with learning disabilities and autism to have a louder voice, choice and control in their lives.

Phone
0300 303 9001

Website
www.dimensions-uk.org 

Child Autism UK

Child Autism UK provide services to enable children to overcome difficulties with communication, learning and life skills and give families the techniques and strategies to cope with autism through the use of Applied Behaviour Analysis (ABA).

Phone
01344 882248

Website
www.childautism.org.uk

Email
info@childautism.org.uk 

ASD Friendly

ASD Friendly is a close-knit community of parents and carers of people with Autism and Asperger’s Syndrome.

Website
www.asdfriendly.org

Brake

Brake’s helpline is a quality accredited, Freephone, confidential support service, providing information and advocacy, emotional support and a listening ear for survivors of road crashes.

Phone
08088 000 401

Website
www.brake.org.uk

Email
helpline@brake.org.uk

Child Death Helpline

The Child Death Helpline aims to provide a quality freephone service to anyone affected by the death of a child of any age. Callers to the helpline might be parents, grandparents, siblings, other family members, friends or involved professionals.

Phone
0800 282 986

Email
contact@childdeathhelpline.org

Roadpeace in East Anglia

The aftermath of a road crash is devastating. Roadpeace in East Anglia help bereaved families cope and build resilience through peer support, their local group network, befriending service and trauma support programmes.

Phone
0845 4500 355

Website
www.roadpeace.org

Email
info@roadpeace.org 

Scotty’s Little Soldiers

Scotty’s Little Soldiers is a charity dedicated to supporting children & young people who have lost a parent whilst serving in the British Armed Forces.

Phone
08000 928 571

Website
www.scottyslittlesoldiers.co.uk

Email
hello@scottyslittlesoldiers.co.uk

Compassionate Friends

TCF offers many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help.

Phone
0345 123 2304

Website
www.tcf.org.uk

Email
helpline@tcf.org.uk 

Norfolk & Waveney Integrated Care System – Cancer Support and Information

Please visit our cancer website which has a range of services designed to support people affected by cancer.

Website
Cancer – Norfolk & Waveney Integrated Care System (ICS)

Psychological and Wellbeing Support
There are a number of organisations in Norfolk and Waveney offering psychological and wellbeing support to people affected by cancer. You are not alone.

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Phone
0808 808 7777

Website
Carers UK

Email
info@carersuk.org

Social care and support guide

If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.

Website
NHS: Social care and support guide

Age UK Norwich

Age UK Norwich trained advisors offer free information and advice to older people and their families. Age UK Norwich volunteer befrienders visit lonely older people in the community who have no one to talk to.

Phone
01603 496333 

Website
www.ageuk.org.uk

Email
enquiries@ageuknorwich.org.uk

Carers Matter Norfolk

Drawing on the expertise and experience of Carers Matter Norfolk teams, they seek to offer services which are tailored to meet what matters to you as a carer. You can access support online, on the telephone or in person.

Phone
0800 083 1148

Website
www.carersmatternorfolk.org.uk

Email
info@carersmatternorfolk.org.uk

Chill4us Carers

Chill4us Carers is the social network community for family carers and is about, information, humour, fantasy and fun, chat with carers and finding help when the caring ends. 

Phone
01603 340193

Website
www.chill4uscarers.co.uk

Email
support@chill4us.com

Carers Direct

If you care for someone else.

Phone
0300 123 1053

Get help by email

Ask your question using webchat

Helpline and webchat open: Monday to Friday, 9am to 8pm and weekends, 11am to 4pm. Ask if you need a translator.

Rashes in babies and children

Many things can cause a rash in babies and children, and they’re often nothing to worry about.

The NHS provide support for identifying some of the common rashes in babies and children.

Website
NHS: Rashes in babies and children

NHS vaccinations and when to have them

It’s important that vaccines are given on time for the best protection. Check the dates your child needs to have their vaccinations by and contact your GP.

Website
NHS vaccinations and when to have them

Start for Life

Trusted NHS help and advice during pregnancy, birth and parenthood.

Website
Start for Life

Just One Norfolk

They deliver a range of community based children and young people’s health services across Norfolk. They aim to build confidence in families, children and young people to care for their own health and wellbeing as well as help families, children and young people in Norfolk access the right services for advice and help. Through this they can improve health outcomes for children and young people in Norfolk.

Phone
0300 300 0123

Website
www.justonenorfolk.nhs.uk

Musical Keys

Musical Keys is a charity which provides music and arts activities for people with disabilities and additional needs in Norfolk and the surrounding area. Their passion is making music accessible to everyone.

Phone
01603 766 690

Website
www.musicalkeys.co.uk

Email
info@musicalkeys.co.uk

Cleft Lip and Palate Association

The Cleft Lip and Palate Association (CLAPA) is a small charity working to improve the lives of people born with a cleft and their families in the UK.

Phone
02078 334 883

Website
www.clapa.com

Email
info@clapa.com

Point 1

Point-1 is a service from Ormiston Families providing assessment and support by professionals for children and young people who are experiencing mental health and emotional problems.

Phone
0800 977 4077

Email
help@point-1.org.uk

Dyspraxia Foundation

Dyspraxia Foundations helpline is available to help you with problems and issues you may encounter; offering help and advice to people with dyspraxia, parents, carers, and families about or on the subject of dyspraxia.

Phone
01462 454 986

Website
www.dyspraxiafoundation.org.uk

Email
info@dyspraxiafoundation.org.uk

Red Balloon

Red Balloon provide a safe environment for 11-16 year olds who are unable to access mainstream school due to their past experiences in bullying or trauma. Red Balloon offer a therapeutic and academic curriculum.

Phone
01603 622 288

Website
www.redballoonlearner.org 

Email
angela.hewett@rbnorwich.org.uk

Drinkaware

Digital tools to help you assess, track and set goals to reduce your drinking.

Website
Drinkaware tools

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Phone
0300 123 1110

Talk to Frank

If you have a problem with drugs, you can Talk to Frank for friendly, confidential drugs advice.

Phone
0300 123 6600

Text
82111

Website
Talk to Frank

Email
frank@talktofrank.com

NHS Drink Free Days

Drink Free Days is for people who like a drink but want some support in tracking and cutting down on the booze as well as better understanding the risks.

Google Play Store
Download NHS Drink Free Days on the Google Play Store

Apple App Store
Download NHS Drink Free Days on the Apple App Store

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Phone
0800 9177 650

Website
Alcoholics Anonymous Great Britain

Email
help@aamail.org

SOS Bus

The SOS Bus is a first point of contact for anyone visiting Norwich’s pubs and clubs between 9:30pm to 3:30am, Friday or Saturday nights whose well-being is threatened by illness or injury, emotional distress or other vulnerability.

Phone
07833 505 505

Website
www.voluntarynorfolk.org.uk

Matthew Project, Youth Service – Youth and Family Team

Supports children, young people, adults and their families with drug, alcohol and other related issues across Norfolk.

Phone
08458 688 172

Email
youth@matthewproject.org

Hebron Trust

Hebron House is a safe, nurturing and intensively supportive community environment in which to rehabilitate from drug and alcohol dependency and the life-dominating problems that serious substance misuse can cause.

Phone
01603 439 905

Matthew Project – Outside the Wire

A bespoke drug and alcohol service offering confidential advice and support to current and ex HM Forces personnel and their families, across Norfolk, Suffolk and Essex.

Phone
01603 626 123

Website
www.matthewproject.org

Email
OTW@matthewproject.org 

Dear Albert

Dear Albert helps individuals to stop taking alcohol and drugs.

Phone
01162 917 298

Website
www.dearalbert.co.uk

Email
hello@dearalbert.co.uk

• Age UK
• Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and we work every day to achieve this.
  
  Phone
  0800 055 6112
  
  Website
  Age UK

• Dementia UK
• Dementia UK offers specialist one to one support and expert advice for people living with dementia.
  
  Phone
  0800 888 6678
  
  Website
  Dementia UK
  
  Email
  helpline@dementiauk.org

he Silver Line

Free phone support for older people, 24 hours a day.

Phone
0800 470 80 90

Website
The Silver Line Helpline

Contact Care – Personal Alarms, Lifeline for the Elderly

With your personal alarm button you can call for help day or night, from anywhere in your home or garden (within 50m of the lifeline unit), 365 days of the year.

Phone
08009 174 680

Email
contactcare@saffronhousing.co.uk

Sprowston Day Centre Luncheon Club

Sprowston Day Centre Luncheon Club is run from St Cuthbert’s Centre on Wroxham Road, offering the elderly a place to meet and make new friends as well as giving them a two course home cooked meal. The centre is open on Wednesdays and Fridays.

Phone
01603 419682

Email
sprowstondaycentre@hotmail.com

Cinnamon Trust

Cinnamon Trust is the only specialist national charity which seeks to relieve the anxieties, problems, and sometimes injustices, faced by elderly and terminally ill people and their pets, thereby saving a great deal of human sadness and animal suffering.

Phone
01736 757 900

Website
www.cinnamon.org.uk

Holt and District Dementia Support

Holt & District Dementia Support is a local registered charity which provides a service hub for those with dementia, their carers and their families.

Their services include a weekly Poppy Café and fortnightly Poppy PM. Both offer opportunities for support and companionship in a safe, friendly and relaxed environment and take place in the Meeting Room at St. Andrew’s Church, Holt, NR25 6BB.
Poppy Café opens every Tuesday from 10:30am to 12:30pm.

Poppy PM is open on the 2nd and 4th Thursday of each month from 2pm to 3:30pm.

Their Poppy Home Visiting service provides respite for family members or carers who look after those with dementia in their own homes.

Phone 
Claire Roberts: 01263 713817
Eleanor Sidgwick: 01263 710617

Website
www.holtdementiasupport.org.uk

Email
contact@holtdementiasupport.org.uk

Alzheimer’s Society

Living with dementia can be overwhelming, but you’re not alone. From a listening ear on the phone, to a visit in person. From practical tips and advice, to opportunities to connect with others.

Phone
0333 150 3456

Website
Alzheimer’s Society