PATIENT PARTICIPTION GROUP
(17 March 2020)
The PPF Open Meeting planned for Tuesday 31st March has been **CANCELLED**. We apologise for any inconvenience.
(12 March 2020)
Young carers are children and young people under the age of 18 who look after or support a family member, relative or friend or who is disabled, ill or has a drug, alcohol or mental health problem. They may help with practical tasks or provide emotional support. If this is affecting your health, education or friendship you are entitled to a 'Young Carers Assessment'. Please ask at reception for further information. Further details are available from the following website: https://www.caringtogether.org.contact-us
IMPORTANT STAFF TRAINING NOTICE
(6 February 2020)
Please note the Practice will be CLOSED for staff training between 12 noon - 2.30pm on Friday 15 May 2020. If you require URGENT medical attention when the Practice is closed please telephone: 01603 481253. We apologise for any inconvenience this may cause. Thank you.
NEW 'CARERS CLINICS'
(29 January 2020)
From mid- March the Practice will be hosting clinics for patients who are registered 'Carers' at the Practice or if you are a 'Carer' looking after someone, a family member/ friend this may not necessary be local. Clinics will be held bi-monthly and held by Stacy Robertson from 'Carers Matter'. This is an opportunity to register with the Practice as a 'Carer' and ask for help, support, financial advice and assist with the completion of forms e.g. attendance allowance. No referral is required. To make an appointment please telephone the Practice or enquire at reception. Thank you.
NEW RECEPTIONIST/ADMIN STAFF MEMBER
(7 November 2019)
We welcome to the Practice reception/ administration team Heidi who has previous experience in patient services. Heidi will be learning the role of working in General Practice and will become an invaluable member of the team dealing with patients and meeting their needs.
ARE YOU STRUGGLING TO FUND YOU HEATING?
(7 November 2019)
If you are struggling to heat you home to seek advice about central heating system grants or advice for anyone struggling to heat their home telephone:
01603 430103 to find out if you quality or visit norfolkwarmhomes.org.uk for more information.
CANCER CARE REVIEW PILOT SCHEME
(25 October 2019)
The Practice has singed up to a new pilot scheme to support those patients with Cancer. From the point of diagnosis to post treatment.
In additions to reviews undertaken by the hospital/Practice we will be contacting patients on completion of treatment to offer a face-to-face appointment or telephone review. This will be an opportunity to address any concerns for example emotional, psychological, support or care needs. You will be offered an appointment with your GP or our Practice out reach nurse. Please remember throughout this time we are here to support you.
(8 October 2019)
One in ten older people is currently malnourished or at risk of malnutrition. It is important to eat and drink well later in life. If you are worried about someone, perhaps and older relative, friend or neighbour, have a conversation with them about their food intake appetite and encourage them to seek medical advice. For additional advice and self-screening visit:
MENTAL HEALTH REVIEWS -update
(12 August 209)
To support patients with mental illness the Practice in accordance with National guidelines now offers a more extensive annual health check. Those eligible will be offered an appointment by letter to see the Practice healthcare assistant to carry out a physical health check followed by an appointment with the patients usual GP on the same day. This will take approximately forty minutes in total. We would advise those patients eligible to attend in order to offer access to supporting services and seek advice on how to improve your health and well-being.
(12 September 2019)
In August Healthwatch, Norfolk which is the consumer champion for health and social care in Norfolk visited the Practice to engage with patients and obtain feedback with regards to experience and standards of healthcare service provided by the Practice. The overall feedback was very positive. 37 reviews were received which provided an average rating of 4.8 (out of five). The report is due to be published on the Healthwatch Norfolk website.
(10 September 2019)
Most of you will be aware of the media coverage relating to medication shortages in the United Kingdom and Europe which is likely to continue for the foreseeable future. We ask for your understanding as this has resulted in much time spent sourcing alternative medications. We would appreciate your consideration towards the dispensary staff who are working tirelessly to minimise the impact on prescribing. Thank you
Mumps, Measles, Rubella Vaccination (MMR)
(10 September 2019)
Is your child fully vaccinated against Mumps, measles and rubella?
There has been a lot of news about outbreaks of measles in the UK over the last year. Figures show that 1 in 7 children are not fully vaccinated against mumps, measles and rubella. These are potentially life threatening/changing illnesses that can be avoided with vaccination. If you are not sure if your child has had Two MMR vaccines which are needed to give full protection, then please contact the Practice and we can advise if covered or not. The school immunisations teams are running catch-up programmes for some age groups in schools and you will be contacted about this. If your child is not included in the catch up then they can be vaccinated here.
Thinking about becoming pregnant?
If you are uncertain that you have had two MMR vaccines please check your vaccination history with us beforehand. As the MMR is a live vaccine you should avoid getting pregnant for one month after vaccination.
Dr Barrie's Retirement Collection
(31 July 2019)
As most of you will be aware Dr Barrie kindly requested for all donations towards his retirement to go to the 'Juvenile Diabetes Research Foundation'. Due to the generosity of patients, staff and all who have contributed a staggering total of £2550 has been raised. Thank you to all who have contributed. A letter confirming this amount is on display in the waiting room.
New Receptionist/Admin Staff Member
(30 July 2019)
We welcome to the Practice reception/admin team Lauren who has experience in customer service. Lauren will be learning the role of working in General Practice and will become an invaluable member of the team dealing with patients and meeting their needs.
Prudential Ride London- Surrey 46 miles
(5 July 2019)
On Sunday 4 August Dawn Shepherdson - Assistant Practice Manager along with her husband and son will be taking part in the Prudential Ride London-Surrey 46 mile cycle ride. They will be raising money for two invaluable charities Prevent Breast Cancer and E.A.C.H. East Anglia's Children's Hospice to support funding of the new hospice being built at Framingham Earl. If you would like to sponsor, please visit the website below:-
Dr Peter Barrie's Patients
(6 June 2019)
Please note ALL patients who are currently registered with Dr Peter Barrie will be transferred to Dr Richard Draeger. Please note patient lists for the doctors here at the Practice are full. Thank you.
Dr Peter Barrie
(16 May 2019)
After over thirty years as a GP at Chet Valley Medical Practice, Dr Peter Barrie will be retiring at the end of June. If you would like to leave a donation towards his retirement which he has requested all donations to go to ' Juvenile Diabetes Foundation' please leave at reception. Thank you
(6 March 2019)
Cervical screening can stop cancer before it starts.
Do I need a screening?
Everyone with a cervix, which is most women and many trans people aged between 25 -64 are eligible for regular cervical screenings
If you are aged 25 - 49, every 3 years
If you are aged 50 -64, every 5 years
Please do not ignore your cervical screening invite. If you missed your last cervical screening, book an appointment here today at the Practice.
Prescription Charges From 1 April 2019
(1 March 2019)
Please note as from 1 April 2019 the NHS prescription charge will increase to £9.00 for each medicine or appliance dispensed. No changes will be made to the cost of prepayment certificates
Three months remains at £29.10
Twelve months remains at £104.00
Loddon and District Day Centre
(14 February 2019)
Stuck at home? Miss having someone to talk to?
Loddon Day Centre can help. We meet every Tuesday and Friday at the Brian Clarke Room in Mallard Close, Chedgrave , NR14 6JB from 9.30- 2.15pm. We have time to chat, play games, have speakers in, do crafts and sometimes light exercise. We provide hot, two course home made meals at each session. There is a fee of £9.50 per session. In some instances we may be able to organise transport for a small additional fee. Interested? contact Bev on: 01502 2677077 or 07826299290.
( 14 February 2019)
Please note the Practice will be closed for staff training on Thursday 9th May 2019 between 12.30 and 2.15pm. Should you require URGENT medical attention please telephone 01603 481253. We apologise for any inconvenience.
DISPENSARY OPENING TIMES
(8 February 2019)
The dispensary is open Monday to Friday - 8.30- 6.30pm.
RECLASSIFICATION OF GABAPENTIN AND PREGABALIN
(8 February 2019)
From the 1 April 2019 patients prescribed Gabapentin or Pregabalin will be required to show proof of identification to the dispensary when collecting their medication. This is due to the reclassification of these drugs by the government.
DISPENSARY STAFF TRAINING
(8 February 2019)
Please note the dispensary is CLOSED between 12.45 and 2 pm the FIRST TUESDAY in the MONTH for staff training. We apologise for any inconvenience.
BACT - TRANSPORT -Volunteer Drivers Needed
(17 January 2019)
BACT provides transport to those living in the Waveney district of Suffolk and the South Eastern area of South Norfolk for whom public transport is not easily available. Transport is provided by volunteer drivers who use their own vehicles.
If you are interested in helping the community by becoming a volunteer driver and like further information, please telephone 01986 896896, Thank you.
PRESCRIBING OF MEDICATION WHICH IS AVAILABLE OVER THE COUNTER
( 6 December 2018)
We are under immense pressure from N.H.S. England to advise patients to buy over the counter medicines when needed as opposed to expecting a prescription from your doctor. Several medications such as simple pain killers, cough and cold remedies, treatment for constipation and upset stomachs can be purchased over the counter. What may cost you a few pence could cost the N.H.S a few pounds. Please support this recommendation.
For further information please copy and paste the link below:-
MICROSUCTION SERVICE -Patient Survey
(24 October 2018)
Annually we conduct an anonymised patient satisfaction survey to ensure we maintain a high standard in delivering this service. We recently completed a survey and have been delighted with the response. 97% of patients who received microsuction were very satisfied. All patients felt that they had been treated with dignity and respect and would recommend the service. We thank all those patients who completed a questionnaire providing us with feedback of their experience and comments.
Minor Eye Condition Service
(3 October 2018)
The Minor Eye Condition Service is a service provided by a number of local opticians to assess and treat problems with your eyes - such as sore eyes, dry eyes, foreign body in the eye or visual disturbance.
Before making an appointment with your GP, please contact one of the registered local opticians. Not all opticians offer a service every day however, they will be able to find you an alternative optician nearby. This is a FREE N.H.S. service . For more information please click to download the information leaflet. Thank you.
Mobile Phone Numbers:
(19 September 2018)
If you wish to receive appointment confirmation/reminders and healthcare related reminders please inform reception of your mobile phone number. At the same time you will be asked for signed consent to enable the Practice to use mobile text messaging.
Please note when cancelling appointments using your mobile phone please type the word CANCEL only. We are unable to action any additional text submitted.
Please remember to inform the Practice if you change your mobile phone number. Thank you.
(19 September 2018)
The Practice has been providing aural microsuction under the N.H.S. for the past eight years. This saves patient referral to the acute hospitals. The service is easy to access and we can usually offer an appointment within one or two weeks or sooner if your G.P. indicates. We are pleased to be able to offer this service to patients registered with a Practice in the South Norfolk area. Please ask your G.P. for a referral.
If you are not registered with a G.P. in the South Norfolk area but are interested in accessing the service, please telephone the Practice - o1508 520222 to obtain further information. Thank you.
(14 September 2018)
You may have received correspondence from a company called Pharmacy2U. They are an online Independent Pharmacy.
As a Practice we feel it is importance to ensure that our patients are aware that Pharmacy 2U is a commercial and not an NHS organisation. It has no connections with our Medical Practice or Dispensary.
For patients who choose to sign up to a service offered by an online Pharmacy, any problems with the ordering, dispensing and delivery of their medication must be resolved directly with the company.
New Patient Messaging Service
(22 August 2018)
The Practice will be using a new text messaging service to confirm appointments, send reminders and give patients the option to cancel an appointment using their mobile phone. In addition, we will be using the text messaging service for other reasons to benefit patients in providing healthcare services.
(23 July 2018)
Voluntary Norfolk is an organisation supporting individuals in the Community who have become socially isolated. If you could spare an hour each week or even fortnightly to visit someone in your area to offer a listening ear, support and valued companionship, please contact the local co-ordinator:-
Karl Hills on : 07551 704 246
Two references and a disclosure and baring check (DBS) which is free of charge will be required. Training will be provided. Thank you.
Global Diagnostics NHS X-Ray Service
(Added 25 January 2018)
Patients for whom the GP has recommended an NHS x-ray will be given the option for referral to the Global Clinic, Watton Road, Norwich. The service will provide:- Rapid access to appointments - Monday - Friday 8.30 am - 8 pm, reports back to the GP usually within 48 hours and ample parking. A GP referral is required. Patients will be allocated an appointment by Global.
Carers Matter Norfolk
(Added 8 January 2018)
Could you spare a couple of hours a week to befriend or support an unpaid carer – someone caring for a family member, friend or neighbour, who without their support, would be unable to cope? This could involve visiting a carer in their home or at a local café or community venue, providing listening support or helping them to attend a local group or social activity. If so, Carers Matter Norfolk, the new local publicly funded free support service for unpaid carers would like to hear from you. We can offer full training and support and will pay expenses to volunteers. All volunteer applications are subject to a satisfactory DBS check. Please contact Kevin Vaughan, Service Manager on 01603 883812 / 07384 257530 or email@example.com