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Practice Management

Gerard Whitfield Managing Partner

Gerard is the Managaing Partner who brings to the Practice a combination of both private and public sector experience. Prior to his appointment at Loddon, he worked for Great Yarmouth and Waveney Primary Care Trust, based at the Beccles Head Office. He was part of the medicines management team working with GP surgeries and pharmacies in Waveney, which, amongst other responsibilities, included creating and commissioning new services in General Practice. In terms of private sector experience, he worked for seven years after leaving university in the IT industry, specialising in contract management and business controls.

Originally from a country village in Cambridgeshire, he now lives with his wife, Helen who is a nurse specialist at Ipswich Hospital and son Samuel. He loves the countryside, and spends much of his free time renovating his old cottage that is home

Dawn Shepherdson Assistant Practice Manager

Dawn joined the practice in 1980 as a medical receptionist and so has seen many changes. She gained her Diploma in Practice Management in 1990.

Dawn is responsible for overseeing  QOF (the Quality and Outcomes Framework). QOF is a component of the General Medical Services contract for GP Surgeries , LES/DES (Local and Direct Enhanced Service) requirements, managing CQRS (Calculating Quality Reporting Service and overseeing the introduction of new services into the Practice . In addition Dawn shares the workload for the day to day running of the Practice, organises the clinical sessions, shares the people management and covers in Gerard's absence.

Dawn is married to Keith, they have two children Louise and Thomas. In her spare time Dawn is a swimming instructor for a local swimming club, enjoys sailing, cycling, travelling and spending time with her family and friends.

Helen Hiseman

Student Coordinator

Administration

OFFICE/ ADMINISTRATION STAFF

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In the main office, Amanda Rumsby is the Office and I.T. Supervisor.  Amanda has a team of fourteen receptionists working a rota behind the reception desk and in the Office.  We operate a fully computerised appointments system and we are working towards a 'paperless practice'.  All consultations are recorded onto the computer by the GP's and all letters are scanned into the records daily.  We have a computer link to the path labs at the Norfolk and Norwich Universtiy Hospital so blood and test results are downloaded directly.

Amanda Rumsby  Office Manager/ IT Supervisor

Judy Lowe

Christina Welham

Sandra Gooch

Jo Jones

Jan Thomas

Julie Jackson

Karen Branford

Chloe Davey

Lynne Briggs

Lucy Reavil

Charlotte Thurnell

Lynne Beckett

Margaret Edwards

Receptionists provide an important link for patients with the Practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Secretaries

Carrie Pidd (f)
Teresa Langston
 
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