George House40-48 George LaneLoddonNorwich, Norfolk, NR14 6QHTel: 01508 520222
The dispensary opening time are Monday - Friday 8.30 - 6.30pm. Please note that the dispensary is closed for staff training on the First Tuesday of the month between 12.45 - 2 pm.
Patients on long-term medication can order repeat prescriptions in a number of ways:
Please note your prescription will normally be available for collection within three working days.
Please note we no longer accept requests for medication over the telephone.
The dispensary has its own telephone line which is accessible between 10 -12 noon and 2 - 4pm on a daily basis ( this is subject to change). This is for medication queries only. Following national guidelines on 'best practice' and due to issues of safety we no NOT accept telephone requests for medication.
The practice has operated a dispensary since 1997. It serves those patients who live more than one mile from the village chemist shop. The dispensary is open Monday – Friday between 08:30 and 18:30. Belinda Mickleburgh has been the dispensary manager since it opened and five dispensers work a rota within the dispensary.
Prescriptions will normally be ready for collection within three working days. Prescriptions dispensed by the local chemist will be sent directly, unless otherwise stated.
We have an automated system for dispensing patients who are on regular 28 day medication, once on the system you will be required to collect a few days before your medication is due to run out.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a Pre-Payment Certificater.
There is further information about prescription exemptions and fees on the NHS website
If you need urgent medication, please speak to a member of the dispensary team who will be happy to help.
If you require urgent medication when the Practice is closed, the following chemists will be able to help.
Boots - Unit 5 Albion Way Riverside Retail Park Norwich. Telephone: 01603 662894
Monday - Friday 8.30 am - Midnight
Saturdays 8.30 am - 6.00pm
Asda - Acle Road Great Yarmouth Telephone: 01493 843900
8.30 am - 8.00 pm
Tesco - Blue Boar Lane Sprowston Norwich Telephone: 0845 6779503
Monday - Saturday 8.00am - 8.00 pm
Sunday 10.00am - 4.00pm
Tesco - George Westwood Way Beccles Telephone: 01502 543847
Monday - 8.00 am - 10.30 pm
Tuesday - Friday 6.30 am - 10.30 pm
Saturday - 6.30 am - 10.00pm
Sunday - 10.00 am - 4.00 pm
Haydens - High Street Surgery Lowestoft Telephone: 01502 580002
8.30am - 10.00pm
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Most medicines have two names - the unbranded (Generic) and the Brand name that the company who first produced it use.
The Generic name is part of the scientific name of the drug and will always be the same whoever, makes it, however, different companies will give the same drug different brand names.
Generic medicines often look different because the manufacturer has chosen a different colour, shape or taste. This does not affect the active ingredient.
Generic medicines are just as safe and effective. By prescribing Generic medication, your doctor is saving money for the NHS which can be spent on other services.
For further information visit:- http://www.nhs.uk/conditions/medicines-information/
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