Global Diagnostics NHS X-Ray Service
(Added 25 January 2018)
Patients for whom the GP has recommended an NHS x-ray will be given the option for referral to the Global Clinic, Watton Road, Norwich. The service will provide:- Rapid access to appointments - Monday - Friday 8.30 am - 8 pm, reports back to the GP usually within 48 hours and ample parking. A GP referral is required. Patients will be allocated an appointment by Global.
(Added 10 January 2018)
Please contact the Practice NOW if you would like your flu vaccination. Those eligible are all patients aged 65 and over and all patients aged 18-64 in an "at risk group". Children up to the age of 18 eligible will have been invited. If you are unsure, please ask at reception. Thank you.
(Added 10 January 2018)
The Practice will be offering additional appointments between 2nd and 19th January 2018 to help treat patients who need to be seen on the day. To help us to help you, please remember to cancel your appointment if you no longer need it, so that we can offer the appointment to someone else. Thank you
Carers Matter Norfolk
(Added 8 January 2018)
Could you spare a couple of hours a week to befriend or support an unpaid carer – someone caring for a family member, friend or neighbour, who without their support, would be unable to cope? This could involve visiting a carer in their home or at a local café or community venue, providing listening support or helping them to attend a local group or social activity. If so, Carers Matter Norfolk, the new local publicly funded free support service for unpaid carers would like to hear from you. We can offer full training and support and will pay expenses to volunteers. All volunteer applications are subject to a satisfactory DBS check. Please contact Kevin Vaughan, Service Manager on 01603 883812 / 07384 257530 or email@example.com
(Added 1 December 2017)
Most medicines have two names - the unbranded (Generic) and the brand name that the company who first produced it may use.
As a result of imposed arrangements by our drug wholesaler we are no longer able to guarantee a specific make of generic medication.
Where appropriate we will continue to work within NHS budgets and prescribe medication by its Generic name but will not be able to guarantee that the medication is from the same manufacturer. The type and strength of your medication will remain the same.
For further information visit:- http://www.nhs.uk/conditions/medicines-information/
SUMMARY CARE RECORD AND ENHANCED SUMMARY CARE RECORD
(Added 18 October 2017)
Many patients have a basic Summary Care Record which allows other services such as hospital A&E departments and Out of Hours to view basic details i.e. address, current medication and reactions to medicines.
We can upgrade a Summary Care Record by making it an Enhanced Summary Care Record with your consent. This means allowing access to additional information such as:
- Long Term Conditions
- Relevant Medical History
- Healthcare Needs and Personal Preferences
For further information on how to go about getting an Enhanced Summary Record please access the following:-
NEW PRACTICE NURSE
(Added 18 October 2017)
We welcome to the Practice nursing team Rebekah Jackson. Rebekah has previous experience of working in both the hospital and community settings and will bring invaluable clinical input to the Practice.
NEW PRACTICE OUTREACH NURSE
(Added 4 October 2017)
We welcome to the Practice team Louise Wood who has worked within the Practice as part of the Community Team for many years. Her role is that she is now employed by the Practice to support patients who are housebound and to work alongside our on call doctor.
ADDITIONAL FLU VACCINATION CLINICS
(Added 3 October 2017)
We will be holding additional flu vaccination clinics for those patients who were unable to attend the recent Saturday morning sessions. Please enquire at reception to arrange an appointment.
Who is eligible?
All patients aged 65 and over and all patients aged 18 - 64 in an "at risk"group
If you are unsure as to your eligibility reception will also be able to advise.
IMPORTANT NOTICE - Staff Training
(Added 31 August 2017)
The Practice will be closed for staff training on FRIDAY 6 OCTOBER 2017 from 2pm onwards.
Should you require URGENT medical attention, please telephone:
We apologise for any inconvenience.
Dr Laura Meen - Update
(Added 9 August 2017)
We are please to inform our patients that Dr Laura Meen who has been a GP Trainee will be extending her time here at the Practice for a further twelve months.
New GP Trainee
( Added 9 August 2017)
We welcome to the Practice GP Trainee Dr Richard Draeger who will be with the Practice for twelve months. Dr Richard Draeger is a qualified doctor completing his training to become a G.P. Part of his training is to obtain experience of working in a Primary Care Setting. Whilst at the Practice Dr Draeger will become actively involved in the day to day clinical workings of General Practice, consulting patients etc. We welcome him to the Practice team.
FLU VACCINATION CLINICS - 2017
(Added 13 July 2017)
Who is eligible?
- All patients aged 65 and over
-All Patients 18 and over in an 'at risk group'
Those Under 18 who are eligible will be contacted individually
Patients with the Surname beginning A - K
Saturday 23 September - 8.00 am - 12 noon
Patients with the Surname beginning L - Z
Saturday 30 September - 8.00 am - 12 noon
NO APPOINTMENT NEEDED
PATIENT EXPERIENCE SURVEY -2017
( Added 12 July 2017)
The Practice has been offering a microsuction service to those patients registered with the Practice since 2009 and to external patients since January 2014.
Annually we conduct an anonymised patient experience survey to evaluate the service. Our most recent survey feedback provided the following:-
97.5 of patients were very satisfied with the service
77.5% of patients had been made aware of the service by their own GP the remaining through other sources.
In comparison to the previous survey the results showed that the Practice had been successful in reducing the average length of wait from 7 days to 4.5 days.
There has been a 50% increase in the number of patients receiving microsuction.
All Patients felt that they had been treated with dignity and respect.
All patients said the information provided prior to the procedure was adequate.
All patients said they would recommend the service to other patients.
We would like to thank all those patients who kindly took the time to complete the questionnaire and in doing so provide invaluable feedback to ensure that we continue to provide a high standard of health care.
NATIONAL DIABETES AUDIT - Diabetic Patients
(Added 13 June 2017)
This Practice is taking part in an important national project about Diabetes care and treatment in the NHS. The project is called the National Diabetes Audit( NDA). The Practice will share information about diabetes care and treatment with the NDA . The type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security. For further information please ask at reception.
(Added 27 April 2017)
From 1 April 2017 the prescription charge increased to £8.60 for each medicine or appliance dispensed.