This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Locked blue folderConfidentiality is the duty of a person to not disclose anything learned from a patient who has attended, consulted or been treated, without that person's consent.

Confidentiality is the cornerstone of health care and central to the work of everyone working in general practice.

All information about patients is confidential: from the most sensitive diagnosis, to the fact of having visited the practice or being registered at the practice.


The duty of confidentiality owed to a person under 16 is as great as the duty owed to any other person.

All patients can expect that their personal information will not be disclosed without their permission (except in the most exceptional circumstances when disclosure is required when somebody is at grave risk of serious harm).

Responsibilites of practice staff

All health professionals must follow their professional codes of practice and the law. This means that they must make every effort to protect confidentiality. It also means that no identifiable information about a patient is passed to anyone or any agency without the express permission of that patient, except when this is essential for providing care or necessary to protest somebody's health, safety or well-being.

All health professionals are individually accountable for their own actions. They should, however, also work together as a team to ensure that standards of confidentiality are upheld, and that improper disclosures are avoided.

Employer responsibilities

The GPs at Chet Valley Medical practice, as Employers

  • Are responsible for ensuring that everybody employed by the practice understands the need for, and maintains, confidentiality
  • Have overall responsibility for ensuring that systems and mechanisms are in place to protect confidentiality
  • Have vicarious liability for the actions of those working in the practice- including health professionals and non-clinical staff (i.e. those not employed directly by the practice but who work in the practice).

Sharing of Information

If there is the need for a clinician to refer patients to specialist clinics, the hospital or other health care providers involved in your care for example Social Services, it will be necessary to share relevant clinical or confidential information to be able to provide safe and effective treatment.  This is always done in the patients best interest and I some circumstances may take place at a multi-disciplinary meeting. All health and care providers know that medical information is sensitive, personal and should only be accessed when appropriate. By signing the registration form to join the Practice, we assume your agreement to this. This information is also contained within the Practice booklet.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website